Frequently Asked Questions

Do you offer delivery, and is it free?

Yes. We offer free delivery on qualifying orders in the Houston area, and reliable delivery is available nationwide across the continental United States. Shipping costs for orders outside the free-delivery area will vary based on location.

I need a casket or urn urgently for an upcoming funeral. Can you help?

Absolutely. If you’re working to a funeral date, call us at (713) 823-7963 and let us know your timeline — we will prioritize your order and coordinate delivery to meet it.

Can caskets and urns be personalized?

Yes. Many of our caskets and urns can be personalized to reflect your loved one. Our team can walk you through the available personalization options for any product — just give us a call or send a message through our contact page.

What payment methods do you accept?

We accept credit card, PayPal, and wire transfer. All prices are listed in US dollars and exclude applicable taxes and shipping charges. Payment is required in full at the time of purchase.

Is checkout on your website secure?

Yes. Your payment and personal information are protected throughout checkout.

Do you ship outside the United States?

We currently offer shipping throughout the United States only.

How do I choose the right casket or urn?

Our team is here to help. Call us at (713) 823-7963 or email info@royalcasketsandurns.com, and we’ll guide you through our catalog to find the right option for your needs and budget.

How can I contact Royal Caskets and Urns?

You can reach us any day of the week by phone at (713) 823-7963, by email at info@royalcasketsandurns.com, or by visiting us at 10795 Hammerly Blvd, Houston, TX 77043. You can also send us a message directly from our contact page.