By accessing and using the services of Royal Caskets and Urns, you acknowledge and agree to be bound by the following Terms and Conditions:
- Product Information Royal Caskets and Urns provide caskets and urns for funeral services in the United States of America. We strive to provide accurate and up-to-date information about our products on our website. However, we reserve the right to modify or discontinue any product at any time without prior notice.
- Payment All prices listed on our website are in US dollars and exclude any applicable taxes and shipping charges. Payment is required in full at the time of purchase. We accept payment via credit card, PayPal, and wire transfer.
- Shipping We offer shipping services throughout the United States of America. Shipping costs will vary based on location, weight, and size of the casket or urn. Shipping fees will be calculated and displayed at checkout. We aim to deliver all orders within the estimated delivery time provided on our website. However, we are not responsible for any delays due to unforeseen circumstances such as weather, transportation, or customs.
- Returns and Refunds We understand that sometimes our customers may need to return a product. We offer a 30-day return policy for any unopened and unused caskets or urns. Customers are responsible for any return shipping fees. Once we receive the returned product, we will issue a refund to the original payment method. Please note that any personalized or customized products cannot be returned or refunded.
- Warranty All our caskets and urns are covered by a warranty against defects in materials and workmanship. If you receive a product that is defective, please contact us immediately. We will either repair or replace the product at no cost to you. This warranty does not cover damage caused by misuse, abuse, or accidents.
- Privacy We take the privacy of our customers very seriously. Any personal information that you provide to us, such as your name, address, and payment information, will be kept confidential and will only be used for the purpose of fulfilling your order.
- Limitation of Liability Under no circumstances shall Royal Caskets and Urns, its affiliates, or its partners be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, loss of data, or any other damages arising from the use or inability to use our products or services.
- Governing Law These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States of America.
- Changes to Terms and Conditions We reserve the right to modify or update these Terms and Conditions at any time without prior notice. By continuing to use our services, you acknowledge and agree to be bound by the updated Terms and Conditions.
By using our services, you acknowledge that you have read and understood these Terms and Conditions, and agree to be bound by them.